🔄 Return Policy
At Bachat Mart, we strive to ensure your satisfaction with every purchase.
📦 Return Eligibility
- You may request a return within 7 days of delivery if you receive:
- A defective product
- A damaged item
- An incorrect product
- To qualify for a return:
- The item must be unused
- Returned in its original packaging
- Include all accessories, tags, and documentation
🚫 Non-Returnable Items
Certain items are not eligible for return, including:
- Perishable goods
- Personal care products
- Any item specified as non-returnable at the time of purchase
✅ Return Process
- Submit a return request within the eligible timeframe.
- Once approved, you will be guided on how to return the item.
- After receiving and inspecting the product, we will proceed with the next steps.
💸 Refund After Return
- Upon successful return and inspection, your refund will be processed via:
- Your original payment method, or
- Wallet/store credit, depending on eligibility
⚠️ Important Notes
- Returns that do not meet the above conditions may be rejected.
- Processing times may vary depending on logistics and verification.